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Maison Oceane · Legal

Privacy Policy

Your privacy matters to us. This Privacy Policy explains how Maison Oceane collects, uses, stores and protects personal information when you interact with our website and services.

Last Updated: September 17, 2026

1 Introduction

Maison Oceane ("Maison Oceane", "we", "us", or "our") respects your privacy and is committed to protecting the personal information of website visitors, prospective clients, investors, and individuals who interact with our services.

This Privacy Policy explains how we collect, use, store, share and protect information when you visit maisonoceane.com.br, submit a contact form, communicate with us through WhatsApp, or otherwise interact with Maison Oceane.

2 Information We Collect

We may collect personal information that you voluntarily provide to us, including:

  • Full name
  • Email address
  • Telephone or mobile number
  • WhatsApp number
  • Apartment or property preferences
  • Information included in messages and inquiries
  • Other information voluntarily submitted through our website

We may also automatically collect certain technical information when you visit our website, including:

  • IP address
  • Browser type
  • Device and operating system
  • Pages visited
  • Date and time of access
  • Referral source
  • General website interaction data

3 How We Use Your Information

We may use personal information collected through our website to:

  • Respond to inquiries and requests
  • Provide information about Maison Oceane apartments and availability
  • Provide floor plans, property details and investment information
  • Contact you through WhatsApp, telephone or email
  • Connect you with a consultant or authorized representative
  • Follow up on your interest in Maison Oceane
  • Improve our website and customer experience
  • Measure website usage and performance
  • Protect the security and integrity of our website
  • Comply with applicable legal and regulatory requirements

4 Legal Basis for Processing

Where the Brazilian General Data Protection Law (Lei Geral de Proteção de Dados – LGPD, Law No. 13,709/2018) applies, personal data may be processed based on one or more lawful grounds, including:

  • Your consent
  • Actions taken at your request before entering into a contract
  • Performance of contractual obligations
  • Compliance with legal or regulatory obligations
  • Maison Oceane's legitimate interests, where permitted by law
  • Exercise or defense of legal rights
Where processing is based on consent, you may withdraw your consent at any time, subject to applicable legal requirements.

5 Contact Forms and WhatsApp

When you submit information through our website, such information may be used to initiate or facilitate communication between you and Maison Oceane.

This may include communication through WhatsApp, telephone, email, or other communication channels selected by you.

WhatsApp is operated by Meta Platforms and is subject to its own terms and privacy practices. When you communicate with us through WhatsApp, certain information may also be processed by WhatsApp or Meta according to their respective privacy policies.

6 Cookies and Similar Technologies

Our website may use cookies and similar technologies to provide essential functionality, remember preferences, understand how visitors use the website, and improve the overall browsing experience.

Necessary Cookies

These cookies are required for the basic operation and security of the website.

Functional Cookies

These cookies may support additional website functionality and integrations.

Analytics Cookies

These cookies may help us understand website traffic, visitor interactions, and website performance.

Advertising Cookies

Where applicable, these cookies may be used to measure advertising campaigns or provide more relevant advertising.

You may manage your preferences through the cookie consent tool available on our website or through your browser settings.

7 Sharing of Personal Information

We may share personal information only when reasonably necessary with:

  • Maison Oceane employees and authorized representatives
  • Sales consultants and customer service professionals
  • Website and technology service providers
  • Hosting and infrastructure providers
  • Communication platforms, including WhatsApp
  • Website analytics providers
  • Professional advisers, including legal or accounting advisers
  • Public authorities where disclosure is legally required

We do not unnecessarily disclose personal information and do not intend to sell personal information collected through our website.

8 Third-Party Services

Maison Oceane's website may use or provide access to third-party platforms and services, including:

  • WhatsApp
  • Google Maps
  • Social media platforms
  • Website analytics services
  • Website hosting and security providers

These third parties may process information according to their own privacy policies and terms of service.

9 International Data Transfers

Some technology, hosting, analytics and communication providers may process or store information outside Brazil.

Where required, Maison Oceane will seek to use appropriate safeguards for international transfers of personal data in accordance with applicable data protection laws.

10 Data Retention

Personal information is retained only for as long as reasonably necessary for the purposes for which it was collected, including:

  • Responding to your inquiry
  • Maintaining our relationship with you
  • Providing requested information or services
  • Meeting contractual requirements
  • Complying with applicable laws
  • Resolving disputes
  • Establishing, exercising or defending legal rights

Information that is no longer required may be securely deleted, anonymized, or otherwise handled in accordance with applicable law.

11 Information Security

Maison Oceane uses reasonable technical, organizational and administrative measures designed to protect personal information against unauthorized access, alteration, disclosure, loss or misuse.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

12 Your Privacy Rights

Subject to applicable law, including the Brazilian LGPD, you may have the right to:

  • Confirm whether we process your personal data
  • Request access to your personal data
  • Request correction of inaccurate or outdated information
  • Request anonymization, blocking or deletion where legally applicable
  • Request data portability where applicable
  • Request information about parties with whom your data has been shared
  • Withdraw previously provided consent
  • Object to certain processing activities
  • Request review of certain automated decisions, where applicable

Privacy requests may be subject to identity verification and limitations established by applicable law.

13 Children's Privacy

Maison Oceane's website and services are primarily intended for adults interested in real estate and investment opportunities.

We do not knowingly seek to collect personal information from children. Where we become aware of inappropriate collection, we will take reasonable measures in accordance with applicable law.

14 Links to Other Websites

Our website may contain links to social networks, mapping services or other third-party websites.

Maison Oceane does not control independent third-party websites and is not responsible for their content, security or privacy practices.

15 Changes to This Privacy Policy

Maison Oceane may update this Privacy Policy from time to time to reflect changes to our services, website functionality, technology, business practices or applicable legal requirements.

The current version will always be made available on this page, together with the date of the latest update.

Questions about your privacy?

If you have questions about this Privacy Policy, would like to exercise your privacy rights, or have concerns regarding your personal information, please contact Maison Oceane.

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